Google for Business: A Small Business Guide
From calendars and email to online documents, Google apps can help businesses organize themselves efficiently and function smoothly. Here’s how these solutions can help your business, and how you can get started. From calendars and email to online documents, Google apps can help businesses organize themselves efficiently and function smoothly. Proprietary technology like Google Analytics, Google My Business and Get Your Business Online helps businesses form an online presence from the ground up. Here’s how these solutions can help your business, and how you can get started. read more at businessnewsdaily.com
3 Reasons to Stop Asking This 1 Question to Your Employees
“How can I help you?” You’d think this would be a great question to ask your employees. Surely, I’ve asked this question, as a CEO myself, to my own team countless of times. Turns out, I’m wrong. The question, “How can I help you?” hurts employees more than it helps. Let me explain. The other week, I ran a workshop. One of the participants – a CEO – was struggling to get feedback from a particularly quiet employee at his company. He asked the other folks in the room for advice about it. read more at inc.com
The Importance of Making Sure Customers Feel Heard
This is how the business works, and how it’s always worked. But: Why? Why do people tell us their stories? I was curious: How did he resist the urge to just give these people the beer they wanted Why do they let us into their lives, their businesses, their most sacred of spaces? Honestly, sometimes reporters are shocked by the access they get. When I was a community newspaper reporter, my least favorite part of the gig was covering breaking-news stories about people dying in accidents or crimes — and yet almost every time I called a newly grieving family member, they’d graciously answer my questions about the deceased. read more at entrepreneur.com